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Privacy Policy

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1. Introduction

The Humble Pig Bar (“we”, “us”, “our”) respects your privacy and fully complies with UK GDPR. This policy details how we collect, use, store, and share personal data when you visit our website, make a booking, or contact us.
 

2. Data Controller

The Humble Pig Bar
The Slade, Witcham, Ely, Cambridgeshire, CB6 2LA
Phone: 07900 566544 · Email: humblepigpub@gmail.com
 

3. Personal Data We Collect

  • Booking & contact details: name, email, phone, enquiry content submitted via forms or email 

  • Event preferences: details of any events you sign up for (e.g., live music nights)

  • Communications: information exchanged via phone or email related to your visit or event participation

  • Usage analytics: IP address, browser/device type, pages visited, session duration via essential and performance cookies

  • Cookies: we use essential cookies for site functionality and performance cookies for anonymous analytics. No profiling or advertising cookies are used

4. How We Use Your Data

We use your data to:

  • Respond to booking and enquiry requests

  • Manage reservations and confirm event attendance

  • Send transactional or follow-up communications (with consent)

  • Improve our website and customer experience using anonymised analytics

  • Fulfil legal obligations—such as audit and accounting records

5. Legal Basis for Processing

  • Contractual necessity: to fulfil your booking or reservation

  • Consent: for follow‑up communications or event notifications

  • Legitimate interests: to operate and enhance our business

  • Legal obligation: for record‑keeping purposes

6. Data Sharing

We do not share your data with third parties for marketing. We may share with:

  • Service providers (e.g. booking systems, hosting, email services) acting as processors

  • Legal authorities, only if required by law

7. Cookies & Tracking

  • Essential cookies support site functionality (e.g. booking forms, navigation)

  • Performance cookies provide anonymised usage analytics (e.g. via Google Analytics)
    We do not use third‑party advertising or profiling cookies

8. Data Retention

  • Bookings/enquiries: retained for up to 7 years for business and legal compliance

  • Analytics data: session logs deleted after 24 months; aggregated usage data may be retained

9. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, erase, or restrict your data

  • Withdraw consent or object to processing

  • Request portability of your data
    Contact us via phone or email to exercise your rights. You may also lodge a complaint with the ICO.

10. Security

We protect your data using SSL encryption, secure hosting, and access controls. While we strive to protect your information, no system can guarantee absolute security.

11. International Transfers

All personal data is processed and stored within the UK—no overseas transfers occur.

12. Updates to This Policy

We may update this policy occasionally. The “Effective Date” above will reflect the most recent revision. Continued use of our website indicates acceptance of updates.

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